Da Vinci Usability's recent projects include:
User analysis, task analysis, information
architecture and user interface design for a web-based performance
evaluation application.
Cogentric needed to design a web-based application that would let
businesses assess the security and performance of their web operations.
The application needed to present detailed assessment results in a
way that would be clear to senior business management, senior IT management,
and IT operations. By performing a user and task analysis, Da Vinci
Usability identified the key functions that needed to be represented
in the user interface. An information architecture was then designed
that organized the disparate data that needed to be presented, and
designed the user interface to present this data in a clear and concise
manner.
User interface architecture for a suite of
financial services processing applications.
When a major financial services company wanted to web-enable the data
processing applications of their institutional operations division,
they called upon Da Vinci Usability for assistance. The challenge
in this project was to design a browser based user interface that
could replace existing legacy systems that were both characters and
Windows based. The UI needed to be easy to learn and easy to use,
while at the same time it needed to support the heads-down data entry
that the department needed to be productive. Da Vinci Usability worked
in a multi-fuctional team composed of usability engineers, web developers,
graphic designers, business managers and user representatives to design
a desktop and user interface architecture that would support development
of a suite of web-enabled applications.
User interface style guide for web-enabled
processing applications
After designing the user interface architecture for a suite of financial
services processing applications for a major financial services company
(described above), Da Vinci Usability was asked to design and write
a style guide to support development of applications within this UI
architecture. This browser-based style guide documented all of the
details of the UI architecture in a detailed yet easy to understand
format.
Corporate web-based user interface standards
Like many large companies, a major financial services company had
web development occurring on many fronts - internet, intranet, and
internal web-enabled applications, with different groups responsible
for each area. To ensure the quality of all of their web-based UI
development efforts, Da Vinci Usability participated in writing and
developing a web site detailing corporate user interface standards.
Since these standards applied to so many different types of web sites
and applications, they had to be broad enough so that they did not
limit design opportunities, yet specific enough to provide helpful
information to guide web development teams. The standards captured
the company's best practices in user interface design, gathering knowledge
from disparate areas into a single location accessible for the entire
company.
Information architecture and user interface
design for a suite of phone center support application
Da Vinci Usability conducted redesign of a suite of ten applications
used by a major financial services company's phone center. We conducted
contextual interviews of phone associates, and wrote summary report
to management recommending UI requirements for new system design.
We then conducted focus groups of users and management to collect
functional and UI requirements. Conducted task analysis of all phone
center processing tasks. Lead multidisciplinary teams in design of
new user interface for applications. Created UI prototype for new
applications. Conducted multiple rounds of usability testing, documented
usability testing results and recommendations, and presented results
to management. Wrote application user interface standards. Conducted
follow-up focus groups and interviews after application was launched
to determine success of the application and to gather requirements
for future project phases.
Corporate user centered design methodology
Da Vinci Usability wrote a corporate user centered design methodology
and prepared examples and templates of all user centered design deliverables
for a major financial services company. We then instituted the user
centered design methodology as part of their standard system design
methodology.
Corporate client-server user interface standards
Da Vinci Usability wrote corporate UI standards for client-server
applications. |